OlovesM Customer Service
You can always email, use the chat on our website or call.
Shipping & Delivery:
We ship within 2 days. ( if there is a weather issue, we will let you know) Usually its the same day and you will get the tracking information that your bag is on its way! Whether you use the Priority Mail or Fed Ex option, you will get a tracking email.
Privacy & Security:
We don't share anything!! Bottom line, your info is safe here at O Loves M
Returns & Replacements:
- If you are not happy with your O Loves M product you have 10 days to return it to get your money back.
- Email us letting us know you would like to return and we will issue a return label which will be emailed to you.
- Put the label on the package and once we get the product back, we will issue a full refund to your credit card or paypal account.
We hope this is simple and you do it often! Go to the site, click on a bag, hit Add To Cart and then go through the steps to buy it!! Thank you for shopping with us, we really appreciate your support!!!!
Payment, Pricing & Promotions:
We accept Visa, MasterCard and PayPal
Cleaning & Care for your O Loves M Bag:
- Most of the time, you can wash your bag in a front loader machine, the fabrics are mostly either 100% cotton, but we do some with Upholstery and tapestry which should be washed on delicate. Line Dry all bags, due to the yoga mat can melt in heat.
- We do not guarantee that your bag will be 100% clean after the wash.
- We recommend you spray with Scotch Guard or a similar product.It will help keep the bag cleaner.The Jute Tote, MJ and any bag that has the Jute yoga mat it is recommended to spray with Scotch Guard since the natural fibers can pick up dirt and color from your clothing.