OlovesM Customer Service - you can always email or call us! 

merle@olovesm.com

970.925.8516

Shipping & Delivery
We want you to get your bag ASAP - that way you can enjoy how much fun it is wearing it, using it and also showing it off!! Oh, not to mention another OlovesM bag is out in the world promoting USA made, and re-using materials - so cool, so exciting!! So don't worry, once you buy your bag it will be on its way via Fed Ex or USPS as fast as we can get it packed!  Yes, you really do get the O, or the M, shipping your bag-- really!!!  OK, we have to give Alison credit too - she is the newest member of the OlovesM team!
Privacy & Security
We don't share anything!! Bottom line, your info is safe here at the home of OlovesM.
Returns & Replacements
We know sometimes not everything works out the way it is supposed to - so in case your not super, dooper, happy with your bag, email or call us and we will let you send it back within 10 days of buying it. You then have some options:
1. Ship bag back within 10 days of buying it and we will refund your money 100% as long as the bag is in the same condition as it was when you received it.
2. If you want to replace your bag, let us know up-front via email or a phone call. Please let us know which bag you would like instead, and be sure to send $5 to us for shipping of your replacement bag. Ship via USPS to: OlovesM,   PO Box 180,   Woody Creek,   CO   81656
3. If your bag has issues, just let us know and we will for sure take it back within 10 days of buying it.
4. If you think of something we missed - let us know!!  We want you to be happy with your OlovesM bag!
5. CLEARANCE items are final sale and may not be returned or exchanged.
Ordering
We hope this is SIMPLE and you do it OFTEN!! Go to the site, click on a bag, hit ADD TO CART, and then go through the steps to buy it!!  Thank you for shopping with us, we really appreciate your support!!!!
Payment, Pricing & Promotions
We accept VIsa and Mastercard; you can also check out using Paypal. We will add promos on our facebook page, so be sure to like us:       OlovesM Facebook Page

Cleaning & Care for your OlovesM Bag
           Most of the time, you can wash your bag in a front loader machine, the fabrics are mostly eitehr 100% cotton and or tapestry and or linen, so be sure to line   
           dry. I can not quarentee that your bag will be 100% clean after the wash. I do know people email me to tell me the bag washed up really well. I tell people
           to spray with a Scotch Guard product when they first get their bag, and it should also help.